The Chief Executive Officer of the Drivers and Vehicle Licensing Authority (DVLA), Julius Neequaye Kotey, has advocated for the formalization of the activities of unofficial intermediaries, commonly referred to as ‘Goro boys,’ who assist with vehicle registration and licensing.
During an interview, Kotey contended that instead of opposing these informal agents, the government should incorporate them into a regulated framework to enhance both efficiency and transparency in the licensing process.
He noted that while it may not be feasible to integrate all informal operators into the system, a systematic approach would ensure clarity and fairness regarding service fees.
“Why not formalize their activities? We have been in conflict with them for years, yet the situation remains unchanged. Why not include them in the process? I am not suggesting that we need to hire all of them, but we should involve them and formalize their roles.
“This way, we can establish a guideline that limits their charges to a certain amount. This is precisely what the ultra center is doing; we can simply adjust our language,” he remarked.
He elaborated further, stating: “We plan to provide training for them, which will help eliminate the practices we find unacceptable. There will be clear distinctions regarding their responsibilities, similar to how agents function at the port.”
