Dutch airline KLM cancelled approximately 100 flights on Wednesday, September 17, 2025, following a strike by ground staff at Amsterdam’s Schiphol Airport. This action has caused significant travel disruptions for thousands of passengers, including some who arrived in Accra without their luggage.
Numerous travellers who landed at Kotoka International Airport on Tuesday, September 16, expressed their frustration after their bags did not arrive.
The strike, which is scheduled from 8:00 a.m. to noon, was organized by the Dutch trade unions FNV and CNV, who claim that KLM has neglected the fundamental needs of ground crew workers. These employees are responsible for handling baggage, assisting passengers, and taxiing planes to the runway.
The unions assert that KLM has enhanced benefits for pilots and management while providing minimal support to ground staff, which has raised concerns about their purchasing power.
“Pilots are receiving additional benefits at the expense of ground staff. We refuse to be overlooked,” stated John van Dorland of FNV. “We empathize with the passengers, but management has left us with no alternative but to strike.”
CNV negotiator Souleiman Amallah remarked that the ground crew workers are “truly very angry” and are resolute in their efforts to continue advocating for their demands until they are fulfilled.
Last week, a similar strike compelled KLM to cancel another 100 flights, impacting around 27,000 travellers. The airline estimates that the strike resulted in a loss of €10 million.
A spokesperson for KLM characterized the strike as “irresponsible and unjustified,” cautioning that it jeopardizes the airline’s long-term viability.
Unions have already declared two further strikes planned for September 24 and October 1, each anticipated to extend beyond the duration of Wednesday’s action.
In the meantime, Ghanaian travellers are advised to verify their flight status with KLM prior to proceeding to the airport and to be prepared for potential delays or baggage complications.
